Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Processing times vary depending on the product. Once your order is shipped, delivery typically takes 3–7 business days within the US. International shipping times may vary.

Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times depend on the destination.

Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email.

What if my order is lost or delayed?
Please check your tracking information first. If there’s an issue, contact us through our support page, and we’ll assist you.

Returns & Exchanges

What’s your return policy?
We accept returns within 30 days of delivery for unused and undamaged items. Please note that some products may be final sale.

How do I return an item?
Start a return request through our Returns Center. Once approved, you’ll receive instructions on how to proceed.

When will I get my refund?
Refunds are processed within 5–7 business days after we receive your returned item.

Products & Sizing

How do I choose the right size?
Each product page includes a size guide. If you need further assistance, refer to the measurements provided.

Are your products ethically made?
Yes, we prioritize sustainable and ethical production practices.

Payments & Discounts

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Can I use multiple discount codes?
Only one discount code can be applied per order.

Do you offer gift cards?
Yes! Digital gift cards are available for purchase on our website.

Customer Support

How can I get help?
For any questions, visit our support page or reach out through the contact form. We’re happy to assist!

Where can I find care instructions for my product?
Care instructions are included with your order and are also available on the product page.